General
General Product FAQs
- The capsules I have look different to what I have previously received?
- Are your capsules immediate or sustained release?
- What sources of fat do you recommend for the products to be taken with?
- Are your products Kosher certified?
- Are there any carbsor sugars in your products?
- Are your products suitable for someone with G6PD deficiency?
- Can I open the capsules to just consume the powder?
- Can your products withstand hot temperatures during transit?
- Can you send me a sample of your products?
- I cannot find a scoop in my container?
- Are your products manufactured to GMP standards?
- Can I take the product after the best before date?
- Do you provide Liposomal products?
- Why have your prices increased?
- How should I store my products?
- What is the difference between powder and capsules?
- Do you offer NMNH?
- Are your products Gluten Free and non-GMO?
- Can I take your products whilst pregnant or breastfeeding?
- Can I take your products whilst fasting?
- Can I take your products sublingually?
- How do you ensure the purity of your products?
- Are there any changes following Brexit?
- Do you provide NAD injectables?
- What are you desiccant made from?
- Can I travel with your products?
- Do you offer any Vitamin C products?
- How many capsules are provided in each container?
- Does DoNotAge have any b-vitamins?
- Should I use a level scoop for powder products?
- How many servings are in the 183g powder containers?
- Can I take your products together alongside each other?
- For the The Energy Bundle – how much NMN + Ca-AK of each is included in the bundle?
- How can I take part in your human study/trials?
- Can I give your products to my dog?
- Will I receive a free Creatine with my order?
- Will I receive a free Probiotic with my order ?
- How do I receive the Pure D3, K2 & Magnesium promotion with my order?
- How do I receive the Creatine promotion with my order?
- I placed my order before the promotion was available, can this be added to my order?
Order FAQs
- What is your returns and refund policy?
- Do you have a discount code for new customers?
- Is your website safe and secure?
- Do you ship to Poland?
- Where do you ship to?
- Why is my order on hold?
- Where is my gift card?
- How can I track my order?
- I cannot seem to make my order?
- How can I cancel or amend my order?
- How quickly will my order be dispatched?
- How much does shipping cost?
- Can I add my order to my DoNotAge account?
- What should I do if I am getting an error or fail when I pay with my credit/debit card?
- Do you take PayPal as a payment option?
- Where is my order?
- How to do I redeem my gift card?
- Will there be any tariff charges on my order?
- Can I have a 25% discount code?
- When will I receive my purchase?
- Why is Klarna not showing as a payment option for me?
- What courier to do use in the USA?
- Is there any import tax to UK when making a purchase on your website?
About Us
- Are your products third party tested?
- Do you have any sporting certifications?
- What are your working business hours?
- Why choose DoNotAge?
- What is the Do Not Age Quality Guarantee?
- What is the HS code for your products?
- Where is the company's head office?
- How can I subscribe to your mailing list?
- Do you have an affiliate programme?
- Do you offer a distributor or wholesale programme?
Product recommendations
- What products do you recommend to support healthy aging, energy, and overall well-being?
- What products do you recommend for arthritis?
- What products do you recommend for menopause?
- What products do you recommend for sexual health?
- What products do you recommend for gut health?
- Do you have any product recommendations for Autism and ADHD?
- What products do you recommend to boost fertility?
- What products do you recommend for weight management?
- What products do you recommend for hair loss?